Virginia-based Capital One Bank faces accusations of engaging in unfair, illegal and deceptive practices in connection with its credit cards and rewards in a proposed class action lawsuit.
Proposed class action lawsuit He says Capital One wrongly canceled the credit card accounts of the plaintiffs, who included NTech Consulting LLC and Nikhil Navkal.
According to the proposed lawsuit, Capital One also refused to release bonuses that the plaintiffs legitimately earned after their accounts were closed.
“Plaintiffs and Class Members earned credit card rewards using their Capital One Rewards cards but were denied credit card rewards earned when Capital One canceled their credit cards pursuant to an undisclosed rewards cancellation policy. Plaintiffs and all Class Members were injured by Capital One’s rewards cancellation policy.”
According to the proposed class action, Capital One’s actions amounted to a violation of the terms of the agreement as the plaintiffs were in full compliance when their credit cards were canceled.
“Capital One’s policy and procedures of canceling and depriving Plaintiffs and other Class Member cardholders of earned credit card rewards is a breach of contract (including a violation of the duties of good faith and fair dealing), a practice that is deceptive and unfair, and results in the unjust enrichment of Capital One.”
The proposed class action also says Capital One closed the plaintiffs’ credit card accounts without informing them of the reasons. Among other things, the plaintiffs in the proposed class action are seeking damages from Capital One.
The proposed class action seeks a jury trial.
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