An Illinois resident lost $5,000 after a fake call prompted her to send money through Zelle under the guise of securing her bank account.
Susie Allgood says she received a phone call from someone claiming to be from Zell and working at Huntington Bank.
The caller had her bank’s routing number and said she needed to upgrade her Zelle account to a business account to continue receiving money safely. Reports ABC7 Chicago.
Allgood was persuaded to credit Zelle with $5,000 for the scammer’s account.
“He said he was from Zell and worked for Huntington Bank. Why shouldn’t I believe him? He already had my routing number…
I think each case should be considered individually, because Did I send the money? Yes I did. But I also received instructions from someone who had the last four from my bank account.
Huntington Bank says customers are being asked to acknowledge they know who they are sending Zelle transfers to, and are receiving multiple warnings about fraud in the process.
The victim reported the incident to the authorities and the FBI.
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