A Spotsylvania, Virginia, resident says hackers initiated an unauthorized wire transfer to steal nearly $10,000 from his retirement savings held at Wells Fargo.
Jesse Combs, a longtime Wells Fargo customer, says he had never encountered a security issue with his account until May 29, when he received an email notifying him that a $9,888 bank transfer had been successfully completed. Reports ABC 8 News.
Combs says he never authorized the transaction.
“I have never used a wire and have no intention of using one with this account.”
Combs says he called Wells Fargo immediately to report the incident. That same day, Combs says the bank told him a second wire transfer attempt had been blocked.
According to Combs, the stolen money was part of his retirement savings that had recently been deposited into the account. His receipt shows the money was sent to a bank in China, and while the second attempt did not take place, a company called Lacerta Cross Border Incorporated was added to his account.
A Wells Fargo spokesperson says the company cannot discuss account details but will contact Combs directly.
The bank says it contacted the recipient in an attempt to recover the money but was unsuccessful. Wire transfers are not insured by the Federal Deposit Insurance Corporation (FDIC).
Combs says,
“I lost a little bit of weight because of it. I mean, it’s intense, because you feel so helpless… I don’t want it to happen to anyone else, and it’s very devastating. It wasn’t like it was a few hundred dollars or even $1,000. We’re talking about $10,000.”
Combs has since changed his email, passwords and bank accounts for safety.
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