A JPMorgan Chase customer was scammed out of more than $35,000 by scammers posing as the bank’s anti-fraud officials and the FBI.
Illinois resident Jennifer Lichthardt says she feels violated after criminals used a spoofing scheme to convince her to transfer $35,000 to a Chase account controlled by fraudsters. Reports ABC 7 Chicago.
It all started when Lichhardt answered a call that appeared on her cell phone as her bank number.
Leichthardt says,
“It was the number on the back of my Chase debit card, and it said Chase Fraud Department…
They read me my account number. They reduced my account balance to a penny.
The scammers convinced her that the FBI and Chase fraud officials were investigating bank employees accessing customer accounts and that she needed to transfer her money to keep it safe.
She followed the scammers’ instructions and transferred $35,000 to a new “secure Chase account” at her local branch and thousands of dollars to another online bank.
The fraudsters withdrew the money as soon as it was deposited, according to the bank.
Chase says in a statement,
“We urge all consumers to ignore phone, text or Internet requests to transfer money or access their computers or bank accounts. Legitimate banks and businesses will not make these requests, but scammers will.”
Lichthardt reported the theft to law enforcement and hopes to get her money back.
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