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Ledger, a company that makes hardware wallets for cryptocurrencies, recently provided updates on a data breach at its third-party e-commerce partner, Global-e. The company sought to calm users by stressing that the hack did not affect its platform, devices, or users’ cryptocurrency holdings.
It was rags Announce Yesterday, January 5, when it was revealed that someone had accessed Global-e’s cloud systems. The systems manage the order processing for any purchases made on Ledger.comsince the integration began in October 2023. Ledger highlighted that the hack affected only Global-e, while its systems remain secure, as do cryptocurrency wallets.
The company said some of the data accessed as part of the incident related to customers who made purchases on Ledger.com Using Global-e as a registered merchant. It also added that it was not the only brand affected, as the unauthorized person had access to shoppers’ order data from multiple companies.
Details about the hack
The incident was discovered when Global-e noticed unusual behavior in its cloud infrastructure and quickly stopped it before notifying external forensic experts and asking them to investigate. Experts found that some material had been leaked, including basic personal information, such as names and contact information.
According to Ledger, Global-e did not have any sensitive personal data, such as dates of birth, gender, or government ID numbers. Most importantly, the attackers did not have access to financial information, such as credit card or bank account numbers. Things like account information, passwords, or any wallet-related secrets were also not affected during the hack.
The company stressed that its devices are designed to be self-custodial and that it guarantees that the user will be the one who holds the private key, or the 24-word seed phrase needed to manage the cryptocurrency assets stored inside them. Global-e does not have access to any individual user’s 24 words, blockchain balance, or any secrets related to digital assets.
Furthermore, Ledger informed consumers that no hardware or software has been hacked, meaning its cryptocurrency wallets remain safe. It’s just another example of how third-party security vulnerabilities can occur in the cryptocurrency ecosystem. However, the basic security of self-guarding technology is still the best protection against direct money theft.
It is worth noting that the incident comes after a series of other recent hacks targeting platforms such as Coinbase and Binance, which resulted in consumer data being dumped. The data exposed in these incidents is that typically used in phishing schemes, so users of affected platforms must remain vigilant and prepared for potential contact from scammers.
